WHAT IS OUR RETURNS POLICY?

We want you to be completely happy with your Simone Michelle timepiece. If you have received your item and you feel it’s not quite for you, then we are happy to exchange or refund your order within 100 days.

Simone Michelle Watches are pleased to offer free return shipping on your replacement item. The responsibility and cost to return the watch to us will be for the cost of the returner.

When returning your order, we advise customers to use an insured method of postage, complete with a tracking number. We are unfortunately unable to replace any items that are lost in transit.

 

HOW DO I RETURN OR EXCHANGE MY PRODUCT?

Please ensure items are in brand new condition. This includes original and undamaged packaging and tags, both protective seals on the front and back of watch face are intact.

Please contact us at info@simonemichellewatches.com to log a return or exchange.